A safer inbox starts with a few habits you can repeat. Take a moment with unexpected messages, know where you sign in, and keep your account details to yourself.
Start at the address you know.
Open webmail.fastemail.net directly or use a saved bookmark. The public FastEmail website links to this sign-in page; it does not ask for your mailbox password.
Give unexpected requests a second look.
If a message asks you to send money, change payment details, or share a password, confirm it through a channel you already trust. A familiar sender name alone is not enough to establish who sent a message.
Keep passwords out of support messages.
When you need help, describe what you were doing and the error you saw. You can usually explain the issue without sharing your password, an active access token, or the contents of a private email.
Choose what appears in notifications.
On Mac, review FastEmail’s notification options alongside macOS System Settings. Consider what you want people nearby to see when an alert arrives on your screen.
Know your account’s setup.
Mail storage, connection settings, and account protection depend on your mail provider. If you are unsure about a setting, ask our team before changing it.